At Blossom our commitment to your complete and utter happiness with your order is a very big deal.
We want you to be more than satisfied. We want you to be completely thrilled with your order. We are extreamly passionate about our craftsmanship. That is why our Commitment to Quality is so important. We extend quality beyond the definition of our products to everything we do from packaging to our communication with you. The entire Blossom experience is something we hope you enjoy.
Our promise to you is that;
- Every individual piece of gem material is personally selected by a trained gemologist,
- Our focus is upon selecting material that is vibrant in color and ‘eye clean’ in terms of inclusions,
- We will endeavor to source gem materials from Conflict Free sources,
- We will ensure the highest levels of health, safety and well being for our team members as they craft your piece(s),
- A number of gem materials are treated/enhanced as standard industry/trade practice. In almost all cases this is to enhance color. Where gem material has been enhanced either via heating or irradiation we will disclose as part of the ‘Item Description’ and include it as part of the invoice description. For further details we refer you to the American Gem Trade Association's gem enhancement guide.
Finally, if you are unhappy with your purchase we provide a 101 Day Return guarantee.